The Family Practice
St John's Health Centre, Hermitage Road, St John's, Woking, SurreyEngland, GU21 8TD 60 reviewsReviews
With so much negativity around GP's and appointments I felt it necessary to comment on my experience.
I had hurt my back which resulted in not being able to walk and attend the surgery. I phoned and spoke to a lovely lady on reception who was very understanding and sympathetic, and booked me in for a telephone appointment.
Dr Anderson phoned me and we discussed the nature of my condition and how it happened. She quite rightly advised me on how I could help myself avoid the occurrences of such issues eg increased exercise. This was not done in a 'telling off' manner but in a helpful and supportive way. She also discussed medication options and arranged for a prescription to be taken to the chemist so that I could arrange pickup.
I can't thank both ladies enough for their contribution to the service I received. Thankfully I am not a regular attender at my GP and you only seem to hear the negative feedback, particularly at a time of high political activity, so I think it's about time we started highlighting the amazing work our GP's do, and not forgetting the admin staff that support them.
Thank you.
I always manage to get an appointment that suits me and the staff are very helpful and sympathetic.
My appointment was for 9.05am this morning for a routine blood test, I was seen quickly and professionally by a practice nurse Nicky Nelson.
I have been registered with The Family Practice for 4 years and I can honestly say that I have always been cared for very well.
Nicky Nelson took a blood sample. Quick, efficient, and it did not hurt. Though I did not look as I am a bit squeamish!
If you need blood taken Nicky Nelson (phlebotomist) is always smiling and gets the job done without any problems and without a fuss.
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